Why is Western Union not sending my money?
Money transfers are available for 90 days. If the receiver is unable to pick up the money transfer and it has been 90 days, contact Customer Care for the money transfer to be renewed and made available for payout.
Does Western Union have a limit?
In order to pick up cash at the Agent location, you will be asked to provide this information:
Using the GCash app, simply go to “Cash In” and choose Western Union, then enter the amount to be received and the Money Transfer Control Number (MTCN).
You can send a maximum of $2,500.00 per online money transfer. Agent locations typically have no limit, however, so long as you can provide adequate identification while sending. Nearly all transactions through Western Union will have a transfer fee attached, ranging from $3.50 to $100 or more.
If Your Western Union Name is Blocked You are likely to have your name unblocked if you were sending money and not receiving it.
Error C9999 is a technical issue that refers to connectivity with our servers. If you are trying to initiate the transaction through the App, kindly try the following: – Uninstall the app. – Download the latest version in your App Store or Play Store.
When you initiate a money transfer on WU.com or the mobile app, you may receive an identification code during a one-time verification process. This helps us to confirm your identity, and helps to protect you from fraud.
Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, Agent location hours, differences in time zones, or selection of delayed options.
